Customer Support
Team Viewer

Child & Family Services

Software for Indigenous Child & Family Services

Mustimuhw’s Child & Family Case Management tool – Family Journey – is an Indigenous case management system that is flexible, easy to use, and supports all levels of Child & Family Service.
When it comes to case management systems, one size does not fit all. Mustimuhw fits you, not the other way around. We work with you to configure and setup a system that supports your service delivery models; with all the tools optimized for your tasks, purpose-fit for your needs and built around your unique ways of working.

Our system allows you to capture detailed information, while helping to set organizational standards to drive efficiency and accountability. Mustimuhw puts the power to improve the wellness of your people back in your hands.

Mustimuhw’s Family Journey is an integrated module in the cEMR and can be used in coordination with the health department, or as a stand-alone module, depending on your organization’s needs.

Foundational Features of Family Journey

Comprehensive Case Management

Supporting the way you currently work, while helping to set organizational standards to drive efficiency and accountability.

  • Intake & service requests
  • Assessments
  • Fillable forms
  • Group programs
  • Caregiver management
  • Provision of services through a cultural lens
  • Quality case documentation
  • Provision of individual and specialized support services
  • Assurance of quality of care

Consolidation of Information

Family Journey means creating more time efficiencies in combination with easier management and greater control of your caseloads. Using the software, teams working on a case will use the same tabs and forms to enter their information into the case file, ensuring the detailed information is captured, consolidated and easy to locate, as needed.

Continuity of Care

Providing quick overviews of case files so that teams can easily monitor case developments. Staff can set alerts and be notified of special developments in their chosen cases, ensuring appropriate action is taken in a timely manner.

Cultural Respect

At Mustimuhw, we understand the importance of providing Indigenous organizations with the appropriate tools to support their work. We’re not just a vendor. We come from community. We embrace the integration of the lessons of traditional wellness into powerful, leading-edge software, created by First Nations, expressly for First Nations.

Consistency of Data

Intuitive and easy to use. Teams can link care providers with cases, create family and household linkages, manage structural supports, and document attendance and activities delivered in a group setting.

Compliance and Accountability

Perform policy audits to ensure that clients are receiving appropriate care that meets their service needs. Utilize the power of our built-in and customizable reports to streamline operations and meet government reporting requirements. Track and manage access to sensitive information through privacy audits.

 

Community Programing

Acknowledging the diversity of programs from community to community, the software is appropriate for capturing individual and group community programs. This includes documenting participation and attendance for family support/counselling, infant and child development, children and youth programs, pre and postnatal education, group counselling, elder groups and more.

Empower your organization with the Mustimuhw cEMR for improved clinical documentation, collaboration and coordination