Mustimuhw's Commitment to Security
The security of client personal health information is a top priority at Mustimuhw. As a leader in Indigenous software solutions, we have taken many precautions to ensure our customer data is protected. Our security program includes significant investments in cybersecurity, security testing, and adherence to industry best practices.
Here’s a closer look at our key security initiatives:
Organizational Security
Information Security Program
We have an Information Security Program in place that is communicated throughout the organization. Our Information Security Program follows the criteria set forth by the SOC 2 Framework. SOC 2 is a widely known information security auditing procedure created by the American Institute of Certified Public Accountants.
Roles and Responsibilities
Roles and responsibilities related to our Information Security Program and the protection of our customer’s data are well defined and documented. Our team members are required to review and accept all of the security policies.
Third-Party Penetration Testing
We perform an independent third-party penetration test at least annually to ensure that the security posture of our services is uncompromised.
Third-Party Audits
Our organization undergoes independent third-party assessments to test our security and compliance controls.
Security Awareness Training
Our team members are required to go through employee security awareness training covering industry standard practices and information security topics such as phishing and password management.
Confidentiality
All team members are required to sign and adhere to an industry standard confidentiality agreement prior to their first day of work.
Cloud Security
Cloud Infrastructure Security
All of our services are hosted with Microsoft Azure. They employ a robust security program with multiple certifications. For more information on our provider’s security processes, please visit Azure Security.
Data Hosting Security
All of our data is hosted within the Microsoft Azure Canadian data centres. All customer databases are located in Canada. Please visit Azure Security for more information.
Business Continuity and Disaster Recovery
We use our data hosting provider’s backup services to reduce any risk of data loss in the event of a hardware failure. We utilize monitoring services to alert the team in the event of any failures affecting users.
Encryption in Transit
Vulnerability Scanning
Logging and Monitoring
We actively monitor and log various cloud services.
Encryption at Rest
Incident Response
Access Security
Permissions and Authentication
Access to cloud infrastructure and other sensitive tools are limited to authorized employees who require it for their role.
Where available we have Single Sign-on (SSO), 2-factor authentication (2FA) and strong password policies to ensure access to cloud services are protected.
Password Requirements
Password Managers
Least Privilege Access Control
Quarterly Access Reviews
Vendor and Risk Management
Annual Risk Assessments
Vendor Risk Management
Vendor risk is determined and the appropriate vendor reviews are performed prior to authorizing a new vendor.
Contact Us
If you have any questions, comments or concerns or if you wish to report a potential security issue, please contact security@mustimuhw.solutions